{"id":23329,"date":"2022-02-11T16:58:55","date_gmt":"2022-02-11T15:58:55","guid":{"rendered":"https:\/\/www.alleantia.com\/supporto-tecnico\/"},"modified":"2026-01-21T17:14:31","modified_gmt":"2026-01-21T16:14:31","slug":"supporto-tecnico","status":"publish","type":"page","link":"https:\/\/www.alleantia.com\/it\/risorse\/supporto-tecnico\/","title":{"rendered":"Supporto Tecnico"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; row_negative_margin=&#8221;disable_negative_margin&#8221; anchor=&#8221;benefit&#8221; css=&#8221;.vc_custom_1768318821650{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}&#8221; z_index=&#8221;&#8221; el_class=&#8221;header&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_empty_space height=&#8221;64px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item vertical_alignment=&#8221;middle&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;64px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"color: #fff;\">Supporto tecnico<\/h1>\n<p>&nbsp;<\/p>\n<h2 style=\"color: #fff; line-height: normal; font-size: 1.5rem;\">Il motore per l&#8217;Industrial IoT<\/h2>\n<p>&nbsp;<\/p>\n<div style=\"clear: both; text-align: left;\"><\/div>\n<div class=\"button-container-left\" style=\"text-align: left;\"><a href=\"https:\/\/www.alleantia.com\/it\/chiedi-ai-nostri-esperti\/\" target=\"_blank\" rel=\"noopener\"><button class=\"btn btn-primary\">Richiedi Info<\/button><\/a><br \/>\n<a href=\"https:\/\/www.alleantia.com\/it\/prenota-una-demo\/\" target=\"_blank\" rel=\"noopener\"><button class=\"btn btn-secondary\">Prenota Demo<\/button><\/a><\/div>\n<p>[\/vc_column_text][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; row_negative_margin=&#8221;disable_negative_margin&#8221; anchor=&#8221;benefit&#8221; css=&#8221;.vc_custom_1767890277278{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}&#8221; z_index=&#8221;&#8221; el_class=&#8221;header&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][vc_empty_space height=&#8221;64px&#8221;][vc_empty_space height=&#8221;64px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; row_negative_margin=&#8221;disable_negative_margin&#8221; anchor=&#8221;benefit&#8221; css=&#8221;.vc_custom_1767889303779{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;background-color: #2C2B2B !important;}&#8221; z_index=&#8221;&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][vc_empty_space height=&#8221;64px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"color: #fff;\">Supporto tecnico<\/h1>\n<p>&nbsp;<\/p>\n<h2 style=\"color: #fff; line-height: normal; font-size: 1.5rem;\">Supporto rapido ed efficace per i servizi e le soluzioni Alleantia<\/h2>\n<p>&nbsp;<\/p>\n<div style=\"clear: both; text-align: left;\"><\/div>\n<div class=\"button-container-left\" style=\"text-align: left;\"><a href=\"https:\/\/www.alleantia.com\/it\/chiedi-ai-nostri-esperti\/\" target=\"_blank\" rel=\"noopener\"><button class=\"btn btn-primary\">Richiedi Info<\/button><\/a><br \/>\n<a href=\"https:\/\/www.alleantia.com\/it\/prenota-una-demo\/\" target=\"_blank\" rel=\"noopener\"><button class=\"btn btn-secondary\">Prenota Demo<\/button><\/a><\/div>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;64px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item advanced_animations=&#8221;no&#8221; custom_class=&#8221;techsupportblu&#8221;][vc_column_text]<\/p>\n<div style=\"padding: 12px;\">\n<h3 style=\"font-size: 1.3rem; font-weight: 500; color: #0085ca; width: auto; height: auto; padding: 20px; background: #ffffff; border-radius: 6px; text-align: left; border-left: 8px solid #0085ca;\">Hai bisogno di supporto tecnico per i prodotti e servizi Alleantia <em>installati<\/em>?<\/h3>\n<p>&nbsp;<\/p>\n<h4>Per prima cosa visita la nostra <strong style=\"color: #ffab3f;\">Knowledge Base<\/strong> dove puoi trovare indicazioni riguardanti:<\/h4>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Alleantia IoT Edge Gateway (ISC)<\/strong><br \/>\nInstallazione, differenti versioni, connettori,configurazioni, e tutto quello che vuoi sapere sul software IoT Edge Gateway (ISC).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Troubleshooting<\/strong><br \/>\nQualsiasi difficolt\u00e0 o problema che potresti incontrare durante l\u2019uso o la configurazione del software IoT Edge Gateway (ISC) pu\u00f2 essere trovato qui.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"padding-top: 10px;\"><a class=\"button_support\" href=\"https:\/\/kb.alleantia.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Knowledge Base<\/strong><\/a><\/p>\n<\/div>\n<p>[\/vc_column_text][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space][vc_empty_space][vc_column_text]<\/p>\n<h2 class=\"titolo\">RICHIEDI ASSISTENZA TECNICA<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][vc_column_text]<\/p>\n<h4>Puoi richiedere assistenza tecnica in due modi:<\/h4>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h6>CONTATTA IL SUPPORTO ALLEANTIA<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJwaWF0dGFmb3JtYSUyMiUyMHN0eWxlJTNEJTIycGFkZGluZyUzQSUyMDMycHglM0IlMjBib3JkZXIlM0ElMjAxcHglMjBzb2xpZCUyMCUyM0NGRDhEQyUzQiUyMGJhY2tncm91bmQlM0ElMjAlMjNmYWZhZmYlM0IlMjBib3JkZXItcmFkaXVzJTNBJTIwNnB4JTNCJTIwYm9yZGVyLWxlZnQlM0ElMjA4cHglMjBzb2xpZCUyMCUyMzIxMjEyMSUzQiUyMiUzRSUwQSUzQ2g0JTNFJTNDaW1nJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cuYWxsZWFudGlhLmNvbSUyRndwLWNvbnRlbnQlMkZ1cGxvYWRzJTJGMjAyMyUyRjAzJTJGdGVjaC1zdXBwb3J0LnBuZyUyMiUyMGFsdCUzRCUyMnN1cHBvcnQlMjBpY29uJTIyJTIwJTJGJTNFJTNDJTJGaDQlM0UlMEElM0NoNCUzRSUzQyUyRmg0JTNFJTBBJTNDaDQlMjBzdHlsZSUzRCUyMnBhZGRpbmclM0ElMjAzMnB4JTIwMHB4JTNCJTIyJTNFJTNDc3Ryb25nJTNFSW52aWElMjBsYSUyMHR1YSUyMHJpY2hpZXN0YSUyMGRpJTIwc3VwcG9ydG8lMkMlMjB0aSUyMG1ldHRlcmVtbyUyMHN1Yml0byUyMGluJTIwY29udGF0dG8lMjBjb24lMjB1bm8lMjBkZWklMjBub3N0cmklMjBlc3BlcnRpLiUzQyUyRnN0cm9uZyUzRSUzQyUyRmg0JTNFJTBBJTBBJTBBTi5CLiUyMEludmlhbmRvJTIwdW5hJTIwcmljaGllc3RhJTIwYWNjb25zZW50aSUyMGFsJTIwdHJhdHRhbWVudG8lMjBkZWklMjB0dW9pJTIwZGF0aSUyMGUlMjBkaWNoaWFyaSUyMGRpJTIwYXZlciUyMGxldHRvJTIwbCUyN2luZm9ybWF0aXZhJTIwc3VsbGElMjAlM0NhJTIwaHJlZiUzRCUyMmh0dHBzJTNBJTJGJTJGd3d3LmFsbGVhbnRpYS5jb20lMkZpdCUyRnByaXZhY3ktcG9saWN5JTJGJTIyJTNFUHJpdmFjeSUyMFBvbGljeSUzQyUyRmElM0UuJTBBJTBBJTBBJTI2bmJzcCUzQiUwQSUwQSUyNm5ic3AlM0IlMEElMEElM0NwJTIwc3R5bGUlM0QlMjJwYWRkaW5nLXRvcCUzQSUyMDEwcHglM0IlMjIlM0UlM0NhJTIwJTIwY2xhc3MlM0QlMjJidXR0b25fc3VwcG9ydCUyMiUyMGhyZWYlM0QlMjIlMjYlMjN4NmQlM0IlMjYlMjN4NjElM0IlMjYlMjMxMDUlM0IlMjYlMjMxMDglM0IlMjYlMjN4NzQlM0IlMjYlMjN4NmYlM0IlMjYlMjM1OCUzQiUyNiUyM3g2MyUzQiUyNiUyMzAwMDExNyUzQiUyNiUyMzAwMDExNSUzQiUyNiUyM3g3NCUzQiUyNiUyMzExMSUzQiUyNiUyMzEwOSUzQiUyNiUyM3g2NSUzQiUyNiUyMzAwMDExNCUzQiUyNiUyM3gyZCUzQiUyNiUyM3g3MyUzQiUyNiUyMzExNyUzQiUyNiUyMzAwMDExMiUzQiUyNiUyMzExMiUzQiUyNiUyM3g2ZiUzQiUyNiUyM3g3MiUzQiUyNiUyM3g3NCUzQiUyNiUyM3g0MCUzQiUyNiUyMzk3JTNCJTI2JTIzMTA4JTNCJTI2JTIzMTA4JTNCJTI2JTIzMDAwMTAxJTNCJTI2JTIzeDYxJTNCJTI2JTIzeDZlJTNCJTI2JTIzMTE2JTNCJTI2JTIzeDY5JTNCJTI2JTIzOTclM0IlMjYlMjN4MmUlM0IlMjYlMjN4NjMlM0IlMjYlMjN4NmYlM0IlMjYlMjMxMDklM0IlMjIlMjAlM0UlMjYlMjMwMDA4MyUzQiUyNiUyMzEwMSUzQiUyNiUyMzAwMDExMCUzQiUyNiUyM3g2NCUzQiUyNiUyM3gyMCUzQiUyNiUyMzAwMDExNCUzQiUyNiUyMzAwMDEwMSUzQiUyNiUyM3g3MSUzQiUyNiUyMzAwMDExNyUzQiUyNiUyMzEwMSUzQiUyNiUyM3g3MyUzQiUyNiUyMzExNiUzQiUzQyUyRmElM0UlM0MlMkZwJTNFJTBBJTBBJTNDJTJGZGl2JTNFJTBBJTBBJTBBJTBB[\/vc_raw_html][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h6>ACCEDI AL CUSTOMER PORTAL<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item advanced_animations=&#8221;no&#8221; custom_class=&#8221;techsupportblu&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div style=\"padding: 12px;\">\n<h3 style=\"font-size: 1rem; font-weight: 500; width: auto; height: auto; padding: 20px; background: #ffffff; border-radius: 6px; text-align: left; border-left: 8px solid #0085ca;\">Se hai bisogno di informazioni generali su prodotti e servizi Alleantia scrivi a <a style=\"font-size: 1.3rem;\" href=\"https:\/\/www.alleantia.com\/it\/chiedi-ai-nostri-esperti\/\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #0085ca; text-decoration: underline;\">Richiedi Info<\/strong><\/a><\/h3>\n<\/div>\n<p>[\/vc_column_text][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; row_negative_margin=&#8221;disable_negative_margin&#8221; anchor=&#8221;benefit&#8221; css=&#8221;.vc_custom_1768318821650{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}&#8221; z_index=&#8221;&#8221; el_class=&#8221;header&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_empty_space height=&#8221;64px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item vertical_alignment=&#8221;middle&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;64px&#8221;][vc_column_text css=&#8221;&#8221;] Supporto tecnico &nbsp; Il motore per l&#8217;Industrial IoT &nbsp; Richiedi Info Prenota&#8230;<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":20188,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-23329","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.alleantia.com\/it\/wp-json\/wp\/v2\/pages\/23329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alleantia.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alleantia.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alleantia.com\/it\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alleantia.com\/it\/wp-json\/wp\/v2\/comments?post=23329"}],"version-history":[{"count":0,"href":"https:\/\/www.alleantia.com\/it\/wp-json\/wp\/v2\/pages\/23329\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.alleantia.com\/it\/wp-json\/wp\/v2\/pages\/20188"}],"wp:attachment":[{"href":"https:\/\/www.alleantia.com\/it\/wp-json\/wp\/v2\/media?parent=23329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}