Legal

Privacy Policy — Personal Data Processing Notice

Last updated: September 2026  ·  Issued pursuant to Arts. 13–14 of EU Regulation 2016/679 (GDPR) and Italian Legislative Decree 196/2003 as amended by D.Lgs. 101/2018
This Privacy Policy explains how Alleantia S.r.l. collects, uses and protects the personal data of users who visit alleantia.com or interact with our services. Please read it carefully before providing any personal data.
01 Data Controller

Alleantia S.r.l.

Via Tosco Romagnola 136, 56025 Pontedera (PI) — Italy

Email: info@alleantia.com

Privacy Contact: privacy@alleantia.com

Alleantia S.r.l. is not required to appoint a Data Protection Officer (DPO) under Art. 37 GDPR. For any matter relating to the protection of your personal data, you may contact our Privacy Contact at the address above.

02 Categories of personal data processed

Depending on how you interact with our website and services, we may process the following categories of personal data:

Data provided directly by the user
  • First name, last name, email address, company name, professional role
  • Content of messages, requests for information or technical support
  • Curriculum vitae and data relating to job applications
  • Account credentials for access to the Cloud Portal
Data collected automatically during browsing
  • IP address, browser type and operating system
  • Pages visited, session duration, traffic source
  • Cookies and similar technologies (for details, see our Cookie Policy)

We do not collect special categories of personal data (sensitive data) under Art. 9 GDPR, unless voluntarily provided by the user, for example within a curriculum vitae.

03 Purposes and legal bases for processing
A — Handling enquiries, queries and contacts Basis: contract / pre-contractual measures

Responding to requests for information, technical demos, assistance and support related to our products and services. Legal basis: performance of pre-contractual measures taken at the request of the data subject (Art. 6(1)(b) GDPR).

B — Software and service delivery Basis: contract

Managing software downloads, licence activation and delivery of subscribed services. Legal basis: performance of a contract (Art. 6(1)(b) GDPR).

C — Cloud Portal management Basis: contract

Registration, authentication and user account management on the cloud platform. Legal basis: performance of a contract (Art. 6(1)(b) GDPR).

D — Job applications Basis: pre-contractual measures

Evaluating CVs and profiles received for potential recruitment. Legal basis: performance of pre-contractual measures (Art. 6(1)(b) GDPR).

E — Tax, accounting and legal obligations Basis: legal obligation

Complying with statutory obligations in tax, accounting and administrative matters. Legal basis: legal obligation (Art. 6(1)(c) GDPR).

F — Protection of Alleantia's rights Basis: legitimate interest

Establishing, exercising or defending Alleantia's legal rights in judicial or extrajudicial proceedings. Legal basis: legitimate interest of the Controller (Art. 6(1)(f) GDPR).

G — Direct marketing and newsletter Basis: consent

Sending commercial communications, product updates, event invitations and newsletters, subject to the data subject's prior explicit consent. Consent may be withdrawn at any time. Legal basis: consent (Art. 6(1)(a) GDPR).

H — Marketing to existing customers (soft opt-in) Basis: legitimate interest / specific provision

Sending commercial communications regarding products or services analogous to those already purchased, to customers whose data were collected in the context of a sale. Legal basis: legitimate interest and Art. 130(4) of Italian Legislative Decree 196/2003. The data subject may object at any time and each communication includes an immediate unsubscribe option.

04 Recipients of personal data

Personal data are processed by authorised Alleantia employees and collaborators, bound by confidentiality obligations. Data may also be disclosed to:

  • Technology service providers acting as Data Processors (e.g. CRM platforms, email marketing, cloud hosting)
  • Professional advisors (legal, tax, accounting) to the extent strictly necessary
  • Public authorities and supervisory bodies, where required by law

Data are never sold or transferred to third parties for their own marketing purposes.

05 Transfers of data outside the EU/EEA

Some of our service providers are established in or process data in the United States. In such cases, the transfer takes place in compliance with the safeguards required by Chapter V of the GDPR. The table below lists the main transfers and the applicable safeguards:

ProviderServiceCountrySafeguard
HubSpot Inc.CRM, email marketing, chatUSAStandard Contractual Clauses (SCC) — EC Decision 2021/914
Google LLCGoogle Analytics 4, Google AdsUSASCC + EU–US Data Privacy Framework
Microsoft CorporationMicrosoft ClarityUSASCC + EU–US Data Privacy Framework
Meta Platforms Inc.Facebook/Instagram AdsUSASCC — EC Decision 2021/914
LinkedIn IrelandLinkedIn AdsEU/USAEU entity; US transfers covered by SCC

To obtain a copy of the safeguards in place, please write to privacy@alleantia.com.

06 Retention periods
PurposeRetention periodRationale
A — Enquiries and contacts24 months from closure of the requestReasonable period for potential commercial follow-up
B — Software and servicesDuration of contract + 10 yearsTax and accounting obligations (Art. 2220 Italian Civil Code)
C — Cloud PortalDuration of account + 24 monthsPost-cancellation management and support
D — Job applications24 months from receipt of CVItalian Data Protection Authority guidelines
E — Legal obligations10 yearsTax and accounting obligations (Art. 2220 Italian Civil Code)
F — Protection of rightsDuration of proceedings + 10 yearsOrdinary limitation period (Art. 2946 Italian Civil Code)
G — NewsletterUntil consent is withdrawnConsent is the legal basis for processing
H — Soft opt-in marketingUntil the right to object is exercisedArt. 130(4) Italian Legislative Decree 196/2003
07 Rights of data subjects

Under Arts. 15–22 of the GDPR, you have the right to:

Access (Art. 15)
Obtain confirmation of processing and a copy of the data we hold about you.
Rectification (Art. 16)
Correct inaccurate or incomplete data.
Erasure (Art. 17)
Request deletion of your data ("right to be forgotten") in cases provided for by law.
Restriction (Art. 18)
Obtain restriction of processing in certain circumstances.
Portability (Art. 20)
Receive your data in a structured, machine-readable format.
Objection (Art. 21)
Object to processing based on legitimate interest or for direct marketing purposes.
Withdrawal of consent
Withdraw consent at any time, without affecting the lawfulness of prior processing.
Complaint to the Authority
To exercise your rights, please write to: privacy@alleantia.com. We will respond within 30 days of receiving your request, as required by Art. 12 GDPR.
08 Cookies and tracking technologies

The site uses technical cookies (necessary for operation) and, subject to consent, analytical, marketing and functional cookies. For detailed information about the types of cookies used, the third-party providers involved and how to manage your preferences, please refer to our Cookie Policy.

09 Changes to this Privacy Policy

This Privacy Policy may be updated to reflect regulatory, technological or operational changes. Any material changes will be communicated to users through notices on the website. The date of the latest update is shown at the top of this page.

10 Contact

Alleantia S.r.l.

Via Tosco Romagnola 136, 56025 Pontedera (PI) — Italy

Email: info@alleantia.com

Privacy: privacy@alleantia.com

Supervisory Authority: Garante per la protezione dei dati personali — www.garanteprivacy.it

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